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Terms - Condition

RATES
a) All rates quoted are nett in US Dollars and confidential.
b) Based on tariffs of the Hoteliers and Transporters with effect from 1 October 2019.
c) Subject to change in case the Hoteliers/Transporters revise their tariffs at a later date.
d) All hotels and transport rates quoted in the Tariff include the applicable Government/Local Taxes as of 1st October' 2019 Any other tax if levied by the authorities at a later date, will be payable extra.

TRANSPORT RATES
a) Car transportation rates are based on large and medium cars. In India, a maximum of 3 pax, a guide and chaueffer are permitted to travel per car. Large cars can only be provided in certain cities like Agra, Amritsar, Aurangabad, Bangalore, Mumbai, Chandigarh, Delhi, Hyderabad, Jaipur, Chennai and Pune.
b) All transportation rates are based on air-conditioned vehicles.
c) Rates for transfers include assistance by our representatives.
d) Cars and coaches owned by private enterpreneurs provide Insurance covers only in Indian rupees according to Indian regulations. The vehicles of State Governments such as Jammu & Kashmir Government used on Srinagar-Leh-Srinagar route are not insured.
All bookings are accepted subject to the acceptance of these conditions.

SIGHTSEEING AND EXCURSION RATES


a) All sightseeing and excursions originate from hotels. For tours originating from other places, additional transportation cost will have to be included.

HOTEL RATES
a) Rates are generally revised every year w.e.f. 1st October. Rates mentioned in this tariff are valid upto 30th March 2020 , unless specified otherwise.
b) Hotel rates quoted are on the basis of the maximum rate in each grade and include service charges and local taxes.
c) Most hotels offer complimentary accommodation to 1 bonafide Tour leader of a group consisting of at least 15 paying rooms.
d) The check-in time is 1400hrs/check-out time is 1200 noon. Visitors arriving earlier and requiring immediate occupancy or departing late will have to pay charges for an additional day.
e) European Plan rates represent room charges only.


ESCORTS
Escort services are not included for excursions outside the base station. If required, the daily remuneration would be payable extra as per department of tourism, Govt of India , all expenses, such as airfare, is payable extra, hotel accommodation, meals is included in daily allowance

MISCELLANEOUS EXPENSES
Cost of cables, telexes and long distance telephones calls, if necessary for urgent confirmation, are chargeable to clients directly.

FLIGHT RESERVATIONS
Indian Airlines now has computerised reservation centre at almost all cities and they are linked to the Central Space Control at Delhi. The facility has made easy to request for all domestic sectors through the initial carrier or directly with Indian airlines Delhi. All airlines change rates on a daily basis

PAYMENTS
All payments should be made in Foreign Exchange.
Full payment should be made in advance either by bank remittance, payment gateway, credit card favour of SWAGATAM TOURS PVT LTD, NEW DELHI.

1) Remittance to be made to : Standard Chartered Bank, New Delhi.
Using Swift No. : SCBLINBBDEL

2) Beneficiary Account
Account Number : 52505011529
Details : Standard Chartered Bank, 10, Parliament Street, New Delhi
Swagatam Tours  Pvt. Ltd.
203, Swagatam Chambers, 23-A, Shivaji Marg,

Najafgarh Road, Moti Nagar

New Delhi – 110 015

Under advise to us atleast 30 days prior to the arrival of the groups and 15 days prior to the arrival of the FITs.

CANCELLATIONS
All hotels in India insist on 45 days  clear notice for cancellation on substantial reduction in Group bookings.
For bigger movements like charters etc the notice period for cancellation is correspondingly more.
Group booking cancellations with less than one months clear notice are subject to 01 night minimum cancellation charges for each hotel bookings.

For FIT's upto 3 members the minimum clear notice period required is one month, in case of cancellations, we reserve the right to charge one night room charge per city as cancellation.

REFUNDS
Refunds will be made on specified arrangements already made but not utilised, less cancellations charges, if any. Sufficient advance notice is required to avoid last minute cancellation charges.

LIABILITY
Swagatam Tours Pvt  Ltd, while undertaking tours, transportation, hotel accommodation and other services only acts as an agent on the clear understanding that it shall not be, in any way, responsible or liable for any accident, damages, loss, delay or inconvenience caused in connection with the travel facilities arranged by the company, its employees or agents. All bookings are accepted and executed with utmost care, yet no responsibility is undertaken for any change or deviation on account of factors beyond our control. Swagatam Tours and Travels Ltd reserves the right to modify any arrangements required by and made on behalf of clients and to cancell the same without prior notice.

GENERAL INFORMATIONS

VISA
All foreign tourists visiting India must be in possession of valid Passport and Visa.

DOUBLE / MULTIPLE ENTRY VISA
All Foreign travellers are required to obtain double / multiple entry visa if they are visitin , Bhutan, Nepal or Srilanka from India and then coming back to India.

CUSTOMS
Indian Customs are courteous to people with Tourist Visa/Card and though the rules and regulations may vary from time to time, generally the free allowance includes all your personal belongings.

CURRENCY
There is no restriction on import of foreign currency into India provided it is declared at the time of entry. The amount declared on entry can be taken out. Import and export of Indian currency is illegal.

HEALTH
Yellow fever certificate is required from persons arriving from epidemic areas.

SPECIAL PERMIT
Tourists visiting restricted areas in India like Sikkim, Laccadives and certain parts of Assam etc will require special entry permits from the Government of India.
Special permits are also required from the Government of India and Bhutan mission for visiting Bhutan.
Applications for such permits should be sent to us at least 6 to 8 weeks before the arrival so that we can approach the authorities for processing and issuing such permits.

CLOTHINGS
Woollens are required while visiting the Northern and Eastern parts of India during the winter months i.e. OCT to FEB. Tropicals and cottons will be sufficient throughout the year for rest of India.

ABBREVIATIONS
EP : European Plan (Room Only)
ABF : American Breakfast
CP : Continental Plan (Room +Breakfast)
MAP : Modified American Plan (Room + American Breakfast + Either Lunch or Dinner)
AP : American Plan (Room + American Breakfast + Lunch + Dinner)

MEALS RATES AND EXTRA BED
a) All rates printed are specified against meal plan i.e. EP/CP/MAP/AP.